Categories and Criteria

Service Provider of the Year

Awarded to a technology service provider that can demonstrate outstanding business performance throughout 2016 in terms of growth, profitability, customer service and market development.

This category is open to all Qatari-founded companies. Submissions from organizations founded abroad will not be accepted.

Please include:

  • Examples of any innovative solutions/products/services that you have launched during the last 12 months.
  • Reports that quantify the number of additional clients your organization has gained during the last 12 months.
  • Examples of any bespoke solutions that you have created to address the specific needs of your clients.
  • Case studies that demonstrate a provision of a service within challenging environments and your role in ensuring its success.
  • Examples of ROI and the benefits that your organization has delivered.
  • Client testimonials, which strengthen your application.
  • Demonstrate how you have made improvements to your service delivery or to you after-sales service.

Best Mobile Application of the Year

This will be awarded to a business that has pioneered an original mobile application to help the end user or enhanced the services that a business can offer to its customers. Submissions must be able to quantify the success of the app.

This category is open to all Qatari-founded companies. Submissions from organizations founded abroad will not be accepted. You will need to be able to prove that your in-house ICT team was behind the App development.

Please include:

  • Examples of its ease of access and use.
  • Please include wireframes/statistics that demonstrate the customer journey/success of app.
  • The unique aspects and benefits to consumers.
  • International/cross platform applicability.
  • Evidence of customer reviews and testimonials which support your submission.

Cloud Service Provider of the Year

This award recognizes an organization that provides excellence in cloud services and infrastructure. The Cloud Service Provider of the Year will be able to demonstrate a high standard of best practice, operational excellence and commercial success.

This category is open to all Qatari-founded companies. Submissions from organizations founded abroad will not be accepted.

Please include:

  • Examples of your organization's infrastructure offering, your services and the extent of your automation over the last 12 months.
  • Examples that demonstrate how your organization's innovation and unique service offering.
  • Case studies that demonstrate the internal improvements that your organization has delivered to your clients.
  • Examples that demonstrate your organization's unique service offering.
  • Examples of the commercial success and benefits that your organization has delivered to your customers.
  • Examples of staff training and development to ensure they provide customer-centric service and keep up-to-date with the latest innovation.

Tech Startup of the year

Awarded to a startup that has provided innovative ICT solutions, striven for excellence customer service and demonstrated exceptional growth since its initial establishment.

This category is open to all Qatari-founded startups that started trading within the last 36 months. Submissions from organizations founded abroad will not be accepted.

Please include:

  • Examples of your organization's products/services innovation within the marketplace.
  • Case studies that clearly demonstrate how your products/services and your service delivery has brought benefits to your clients.
  • Testimonials/reviews from clients that will help you to strengthen your submission.
  • Examples of your company's financial success and growth within the marketplace.
  • Examples of how you have integrated ICT best practices and innovation into your business operations.

Smart Solution of the Year

This award is given to businesses that have developed and deployed Smart Solutions with real-world applications in technology areas such as IoT, Big Data, Smart Cities, Drones and Robotics. The smart solution should positively impact Qatar's knowledge economy.

This category is open to all Qatari-founded companies. Submissions from organizations founded abroad will not be accepted.

Please include:

  • The unique aspects and benefits to consumers.
  • Examples of its real-world impact and ease of use.
  • Please include wireframes/statistics that demonstrate the customer experience.
  • Evidence of customer reviews and testimonials, which support your submission.

Best Digital SME of the Year

Awarded to an SME that has successfully deployed innovative IT tools such as eCommerce, Cloud, Etc to enhance their operations and services.

This category is open to all Qatari-founded SME organizations with an annual turnover of not more than QAR 100 million. Submissions from organizations founded abroad will not be accepted.

Please include:

  • Examples of how your organization has incorporated the deployment of tools to improve your productivity and efficiency of eCommerce operations over the last 12 months.
  • Case studies that demonstrate a significant improvement to your service delivery and how this has benefitted your clients.
  • Examples of how you have selected vendors and projects, and conducted deployment, training, maintenance and monitoring of the effectiveness of IT adoption.
  • Examples of the ROI that has been achieved since adoption of eCommerce.
  • Examples of how you have integrated eCommerce best practices and innovation.

* One company can apply in all categories but cannot win in more than one category.